Host Code of Conduct

As a Good Sam Overnight Stays Host, you agree to uphold the following standards to ensure a positive experience for Elite Members and a successful partnership with our community.

Provide a Safe and Legal Stay

  • Ensure your property is safe and suitable for overnight RV parking.
  • Comply with all local laws, zoning regulations, and insurance requirements.
  • Communicate any specific rules or restrictions clearly before a guest’s arrival.
  • Designate a level, accessible area for RV parking.
  • Clearly indicate any RV size restrictions and whether slide-outs or generators are permitted.
  • Providing utilities (water, electricity, Wi-Fi, restrooms) is not required, but any available amenities must be communicated in advance.

Maintain Professionalism and Respect

  • Treat all Members with courtesy and professionalism.
  • Clearly communicate check-in and check-out expectations.
  • Hosts are not allowed to use a Member’s personal information visible during the booking process for any purpose unrelated to their stay.

Keep Availability Up to Date

  • Maintain an accurate listing and availability calendar.
  • Respond to booking requests and inquiries in a timely manner.
  • Provide 72-hours notice if a cancellation is necessary.

Adhere to the Three-Strike Policy

  • First Strike: Warning issued for last-minute cancellation or significant Member complaints.
  • Second Strike: Temporary suspension from the platform and review of Host status.
  • Third Strike: Removal from the platform.
  • Cancellations must be made 72 hours in advance of the confirmed arrival date through the platform to avoid penalties. This also applies to any bookings confirmed within the 72-hour window.
  • Emergency cancellations should be communicated to the Member and Good Sam immediately.

By using our platform, you agree to follow this Code of Conduct, ensuring that every stay contributes to a positive experience for you and our Members. Violation of this Code of Conduct or the Overnight Stays Terms of Service may result in suspension or termination from using our platform.